NDIS Cleaning Service Sydney
Cleaning With Compassion and Care
100% Satisfaction Guarantee
Fully insured
Trained, experienced team
A clean home supports independence and well-being. Our NDIS cleaning service provides reliable domestic assistance for participants who need help maintaining their living space.
We work with self-managed and plan-managed participants, and we understand how Core Supports funding works. The process is straightforward—we'll help you figure out what's covered and create a schedule that fits your needs and budget.
Let us Support You!
Creating a space where you can thrive, because at Clean Concept, we believe everyone deserves to live with dignity, comfort, and peace of mind
You can Trust our team
Our team understands NDIS services and how to work within your plan. We'll help you navigate what's covered and create a schedule that fits your needs and budget—without judgment, without fuss. You deserve support that actually supports you, and that's what we're here to provide.
Our employees deliver services inline with NDIS key Values
- Person-centred planning
- Empowerment
- Transparency and responsiveness
- Quality and safety
Why We work With NDIS Participants
At Clean Concept, we see cleaning as something deeply personal. It's not just about ticking off a task it's about helping someone feel more comfortable, more relaxed, and more in control at home.
We know the difference a clean space can make. Less stress. Better sleep. Fewer health worries. And a quiet kind of relief that things are being looked after.
That's why we work with NDIS participants every day with or without supports in place as well as support coordinators, recovery coaches, plan managers, and the NDIA. We're used to navigating plans, paperwork, and changes over time. You won't have to chase anything up we stay on top of it all.
If you're just getting started or you're adjusting your current plan, we're here to walk you through it. Gently. Clearly. And always with care.
How We Work With NDIS Plans
Funding
Our services fall under Core Supports - Assistance with Daily Living (domestic assistance)
We Work With
Self-managed participants
Plan-managed participants
NDIA-managed plans (contact us to confirm)
Flexible Scheduling
We'll create a cleaning schedule that aligns with your plan and preferences.
How To Get Started
Here’s how it works with us — simple, respectful, and made around your needs.
Think About
What You’re Looking For
Meet Your NDIS Plan Manager
& Develop Your Plan
Talk To Us
About Your Service Options
Activate Your Plan
with Us
NDIS Included services
Domestic Assistance - Cleaning Services:
Regular Cleaning Checklist
| Task | Included |
|---|---|
| Kitchen cleaning | ✔ |
| Bathroom cleaning | ✔ |
| Bedroom and living areas | ✔ |
| Floors (vacuuming and mopping) | ✔ |
| Dusting and surfaces | ✔ |
| Rubbish removal | ✔ |
| Laundry assistance (washing, drying, folding) | ✔ |
Working with Support Coordinators & Local Area Coordinators
At Clean Concept, we’re honoured to work alongside Support Coordinators and Local Area Coordinators (LACs) across Australia. Many of our ongoing partnerships have grown through consistent referrals — a sign of trust we're proud to earn and maintain.
We value open, honest communication at every stage — from setting up services to ongoing care. You can count on us to follow through, keep you informed, and stay responsive to your participants’ evolving needs.
Our team supports Coordinators with:
Preparing and sending Service Agreements
Matching participants with suitable, consistent cleaners
Updating you on availability, cancellations, or concerns
Maintaining clear, timely communication with everyone involved
We see the incredible work Support Coordinators and LACs do every day — and it’s our privilege to support you wherever we can. Together, we create cleaner, safer, more empowering spaces for participants to thrive.
Refer A Participant
NDIS Cleaning Frequently Asked Questions
We make using your NDIS funding for home cleaning simple, transparent, and stress-free.
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We currently accept participants who are Self-Managed or Plan-Managed.
Self-Managed: We send the invoice directly to you. You pay us, and then claim the reimbursement from the NDIS portal.
Plan-Managed: We send the invoice directly to your Plan Manager for payment. You don’t have to worry about the admin!
(Note: At this time, we do not service NDIA-Managed (Agency Managed) participants).
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Yes. We are fully compliant with the current NDIS Pricing Arrangements and Price Limits. We will never charge you more than the maximum allowable rate for "Assistance with Household Tasks." There are no hidden gap fees.
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It’s easy! When you book your first clean, simply provide us with your Plan Manager’s email address and your NDIS participant number. We will handle the rest by emailing your invoices directly to them for payme
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We can assist with all standard "Household Tasks" to help maintain your home environment, including:
General cleaning (vacuuming, mopping, dusting)
Kitchen and bathroom sanitisation
Laundry assistance (washing, hanging, folding)
Bed making and linen changing
End of Lease / Bond cleaning (if covered by your plan)
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While we don’t believe in lock-in contracts, the NDIS recommends a Service Agreement to ensure both parties understand the arrangement. We have a simple, easy-to-read Service Agreement that outlines the schedule and costs. You are free to cancel or change your service at any time with standard notice, as per the agreement.
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Absolutely. We understand that inviting someone into your home requires trust. Every Clean Concept cleaner undergoes a strict vetting process, including:
National Police Check
Reference checks
Training in NDIS specific needs
Full Public Liability Insurance
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We know that consistency is vital for many NDIS participants. We always aim to match you with a dedicated cleaner so you can build a routine and rapport. If your regular cleaner is sick or away, we will contact you immediately to offer a replacement or reschedule it’s always your choice.
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Yes, as long as you have sufficient funds in your "Core Supports" budget. Many participants choose a Deep Clean for their first visit to get the home to a manageable standard, followed by regular weekly or fortnightly maintenance cleans.
Contact us to discuss your NDIS cleaning needs